bluezebra219
February 22, 2023
"Fulfilled my request perfectly"
It did just what I needed it to do.
greenfish298
February 18, 2023
"Beware of Misleading Sales Tactics!"
I signed up thinking it was a one-time fee, not a monthly charge, after watching their 'sales pitch' video. Turns out, it’s a monthly deal. Then they offered me an 'upgrade' to an annual plan for a lot less cash overall. I regretted hitting that button right away and tried to cancel multiple times, but they told me the terms and conditions didn’t allow for refunds. I reached out to customer service just 15 minutes after signing up, but they stuck to their no-refund rule. They claimed they canceled my subscription but said I still have 'complimentary' access to the app that I paid for. Now, I’m left paying for a 'complimentary' plan that I won’t even use for a whole year. I don’t remember seeing anything about no refunds or terms when I 'upgraded,' but the site boldly states a money-back guarantee for the first 30 days—only for the monthly plan, though. These practices are super misleading.
HeatherMoreno
February 18, 2023
"Grateful for the Support"
I really appreciated how quickly Savannah adapted when we couldn't connect the usual way because of my area code. She genuinely engaged with me through her questions and answers. I had my queries jotted down to make the most of our limited time. Savannah was upfront about the questions she couldn't answer and provided some solid recommendations. I was super thankful to discover a feature on the plan that I didn't even know existed until Savannah pointed it out. I'm making the most of that feature now. So far, I'm really enjoying the G-plan. Big thanks to Savannah for not pushing me into another costly one-on-one nutritionist session, even though it was on the table. I do look forward to scheduling another appointment with her down the line. For now, we're keeping in touch via email. I can only imagine how many emails Savannah has to deal with, but she still makes time to respond to mine, just like she promised. Also, a shoutout to Carlee for checking in via email to ensure everything went smoothly.
FeleciaStanley
February 18, 2023
"My initial nutrition consultation with Michelle Hazenbush"
I had my first nutrition consultation with Michelle Hazenbush from G Plans, and it was incredibly beneficial. I enrolled in their 8-week managed program, which provides me with fully personalized daily meals, along with four bi-weekly consultations and access to a ton of recipes and other features of G Plans. Michelle addressed all my inquiries and sent a thorough email afterward that summarized our discussion, along with extra resources and tips. I'm really excited to kick things off and shed those last 25 pounds while boosting my overall health and energy!
yellowbutterfly758
February 15, 2023
"Super friendly and not aggressive"
Really nice and not at all pushy when it comes to other sales options.
Derrick.Peters
February 15, 2023
"Awesome support from the team..."
I had the pleasure of dealing with Will, the customer service rep who assisted me. He was super professional and really helpful.
juanitaxe4
February 15, 2023
"Great Guidance for Achieving Goals"
I was really pleased to chat with the nutritionist. She provided me with some valuable insights about my worries and what steps I can take to improve my situation. She listened attentively to my concerns. Additionally, she assisted me in figuring out my G-plan App for the features I found confusing. I'm also glad she clarified how I can enhance my plan for the extra support I require. I'm eager to have her assist me through my challenges so I can succeed.
lazyladybug960
February 14, 2023
"Kindness from Jeffrey"
Jeffrey was really nice, gave me helpful info about the choices, and was super gracious with what I asked for. Thanks a bunch!
goldenostrich316
February 14, 2023
"A Promising Beginning"
I was really glad to finally chat with a real person instead of just messaging on social media. Savannah was super friendly and got what I was worried about.
I'm looking forward to our next call and figuring out a plan that suits me, rather than some generic option, and to learn what really fits my needs.
WillardChavez
February 14, 2023
"Grateful for the awesome help from the customer service rep!"
I really appreciate the friendly and respectful assistance I got from your customer service rep, Will. He was super polite, professional, and patient. Will was incredibly helpful and made me feel thankful for reaching out for help. He genuinely cared about my issue and worked hard to fix things as I asked. I wish every customer service agent could be as great as him.
SharleneJohnston
February 14, 2023
"Super polite and really helpful"
He was super polite and really helpful. He told me how to get in touch with him, so I didn't have to hang around waiting forever for a response.
EvelynPayne
February 11, 2023
"Support from Michelle Hazenbush was invaluable..."
I got some great help from Michelle Hazenbush when she called me up to set up a G-Plan that’s not only good for my health but also fits right into my daily routine. She was super friendly and really knew her stuff. Michelle took the time to understand what I was looking for in a plan and made sure to tweak it to suit my needs, all while keeping an eye on my weight loss goals. She was always on time for our meetings and asked all the right questions about my health and lifestyle. I’m really looking forward to seeing the benefits of this new G-Plan, and I can’t thank Michelle enough for her hard work.
HowardWillis
February 09, 2023
"Quick Reply"
Quick reply. They addressed my issue. I'm sticking with G-Plans for sure.
bigwolf622
February 09, 2023
"Brandon's Awesome Service"
Brandon was super friendly, kind, and professional all at once. He proposed a better deal on the plan I was about to ditch, plus a few extra perks. He really paid attention to my concerns and was incredibly nice and empathetic.
EleanorWatts
February 09, 2023
"Fantastic experience with customer support"
The rep from customer service was just awesome and super informed about their work, providing the info just like I hoped.